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Saying About Us

By Brent Brown on Nov 17, 2018

Employees were arguing with each other

By Cliff Brown on Nov 12, 2018

Brandon is very unknowable of the job that is given to do. Management is very much accommodating but they need better qualified techs and front desk staff.

By Ben Scott on Oct 25, 2018

simply put, brought car in to get stereo installed on my wife and my car. Cost over $2000 for the both of them and Martin and Brandon did not own up to ANY damage done to our cars. Spoke with Mino who says he will let us view the video on the installation done to verify how our cars were damaged by this shop. Word of warning, buyer beware. Be very careful who you trust your beautiful car to......what a waste when dealing with dishonest people at the Chambers location

By lstaber 07 on Oct 21, 2018

Stuff works but sometimes I may press the wrong thing and break it but Pike the people there

By Kristy Galindo on Oct 20, 2018

They have great customer service. They offer Financing options that don’t require credit checks and same as cash if you pay it off within 90 days. They have all the top notch equipment for your car!

By Stuart F. on Oct 16, 2018

Installed my remote start and broke the cover over my steering wheel and they said they want to put some glue to fix it ....! No you break something you should replace it !!! 20 dollar piece and they wanted to glue it

By shilo Richmond on Sep 30, 2018

By G B. on Sep 20, 2018

The worst technicians. Their technicians do not know how to put the car back together after their job is done. Unplugged my AC while putting a new stereo in my car before my road trip. Got back to them and they deny their issue. Had to take it to my auto shop that knows my car history in and out and they showed me how they unplugged my AC and tucked the plug with their sound system wires. The worst part is the store personnel said I was lying about my AC and it must have been broken to begin with. When called them back about their mistake from what my mechanic showed me they still denied their fault. I just want my car working the way it was. Customer service is not their priority. Oh and I was livid for them not acknowledging the fact that my car has an issue after their work. I got loud because I have never been told that I was lying when I have a real issue with my car. Even when my mechanic showed me that they did make a mistake I was still treated like I was making this stuff up. Save your time and dignity. Go elsewhere! In the pictures shows the AC plug that was tucked in with stereo wires and how it was missing from the AC electric unit. Pictures are taken by my mechanic at Hinsdale Auto.

By G B. on Sep 20, 2018

The worst technicians. Their technicians do not know how to put the car back together after their job is done. Unplugged my AC while putting a new stereo in my car before my road trip. Got back to them and they deny their issue. Had to take it to my auto shop that knows my car history in and out and they showed me how they unplugged my AC and tucked the plug with their sound system wires. The worst part is the store personnel said I was lying about my AC and it must have been broken to begin with. When called them back about their mistake from what my mechanic showed me they still denied their fault. I just want my car working the way it was. Customer service is not their priority.

Oh and I was livid for them not acknowledging the fact that my car has an issue after their work. I got loud because I have never been told that I was lying when I have a real issue with my car. Even when my mechanic showed me that they did make a mistake I was still treated like I was making this stuff up.

Save your time and dignity. Go elsewhere!

In the pictures shows the AC plug that was tucked in with stereo wires and how it was missing from the AC electric unit. Pictures are taken by my mechanic at Hinsdale Auto.

By Evan Melton on Sep 09, 2018

Got 2 headrests and a drop down installed by them and they really out did themselves. Super clean looking install with leather headrests. Really tops off my truck great. Super happy with their work. I would definitely recommend this location!

By Mark L. on Sep 02, 2018

Went in today at 4:07pm and got 3 parts to have a friend install a stereo for me. Afterward I was driving home and my friend called me he said got the already got the parts. I returned to the store about 30 minutes after my purchase and the manager wouldn't give me a refund on my cash purchase, but I could get in-store credit. He did say that his boss would be in store on Tuesday and maybe he could give me a refund but it was unlikely. (Continuing to push the in-store credit) Horrible return policy. This is the 1st and last time I will be a customer at Quality Auto Sound.

By Che' Thompson on Aug 30, 2018

I’m happy I went into Quality Auto Sound for a second opinion after going to Car Toys in Aurora. When I went to Car Toys, I told the guy I thought my fuse was blown, the type of car I have and the size speakers, and that it happened once before, last year. We walked to my car, asked to see what was in my trunk, then proceeded to tell me that my speakers were too big for my car, and told me I should sell them, downgrade, and tried talking me into buying 2 brand new speakers and rewire my car. WITHOUT EVEN LOOKING AT THE FUSE. I left feeling discouraged and ready to sell my entire system... On my way home, I thought, let me see what Quality says. Thank God I did. Martin and Anthony had my car back beatin’ in less than ten minutes after Martin was able to look at the FUSE that was blown and determined that it had began to melt. That easy, and less than $20. I will never spend a dime at Car Toys for this reason. Thanks Guys!

By OVERLOVER OVERLOVER on Aug 29, 2018

Had a kicker hideaway sub installed under my passenger seat on 8/3. The guys really went out of their way to make it work even though it was a tight, tricky install. The cost was extremely reasonable and everything turned out great

By Shawnda Fitzpatrick on Aug 23, 2018

Asked about car alarms and they were very helpful.

By Andre Jackson on Aug 18, 2018

They advertise 1 thing and then try to upsell you. Also the 1 dollar install is not on everything and it took much longer than they promised to complete. The work however was very good.

By Chris LeCrone on Aug 10, 2018

By Matthew Hooker on Aug 08, 2018

Took my car in to fix & the wiring and have a new radio CarToyz screwed up. Paid 1/10 the price. Works better than before. Definitely am taking my car back for more improvements!

By Gordie G. on Aug 06, 2018

I bought a Viper Security System, Remote Start Unit & Pioneer Stereo Sound System from the Manager Martin six years ago. I can't say enough good things about the installation , service & graciousness of the whole staff there!! They did an outstanding job & continue to provide great service whenever I have called on them for support & help in maintaining my system!! Many Thanks for all of the help Marty & his staff have provided over the years!! Great Job Guys!! Sincerely, Gordie G.

By Julian Lucero on Aug 06, 2018

They put a stereo in my girlfriend's car costed like 200 something dollars and the stereo sucks it supposed to Bluetooth your phone and it don't

By Antonet Martinez on Jul 16, 2018