See What Others Are
Saying About Us

By Thatyane Araujo on Mar 21, 2019

The GM is telling me to stop talking because they can't get their scheduling right, how is it my fault???????????????? Don't ever go there. After having problems with an install (service not done correctly) and scheduling (had an appointment and called the day before to confirm it, got there to be told they couldn't take my car in), I started video recording everything. Good for me because I was told by the general manager Martin to stop talking, even when I was telling the guy behind him was not his fault, Martin starts screaming dont talk to him, talk only directly to me, I'm THE GENERAL MANAGER. Good I have recorded!!!

By mary miles on Mar 20, 2019

Martian was very helpful and great customer service. Got me the best deal on my auto start. Thank you great store

By Thatyane S. on Mar 20, 2019

Don't ever go there. After having problems with an install (service not done correctly) and scheduling (had an appointment and called the day before to confirm it,  got there to be told they couldn't take my car in), I started video recording everything. Good for me, was told by the general manager Martin to stop talking, even when I was telling the guy behind him was not his fault, Martin starts screaming dont talk to him, talk only directly to me, I'm THE GENERAL MANAGER. Good I have everything in my phone!!!

By Thatyane Araujo on Mar 20, 2019

The GM is telling me to stop talking because they can't get their scheduling right, how is it my fault???????????????? Good I recorded all the conversation!!!

By Thatyane Santillano on Mar 19, 2019

The GM is telling me to stop talking because they can't get their scheduling right, how is it my fault???????????????? Good I recorded all the conversation!!!

By Unhappy on Mar 08, 2019

After getting autostart put in my car my battery dies, the lights on my dash stay on, and my alarm goes off randomly. I have been in 3 times to have it fixed and still have the same problem. On top of this annoying problem the sales manager (Brandon) is completely disrespectful and says it’s not their problem even though it only happens when I use the remote and since I had it installed. I would not bring your car here due to the unprofessional behavior and lack of knowledge.

By Shafinity Owens on Mar 04, 2019

I had the pleasure of having Brandon assist me today. He was very knowledgeable about installing a system and over all made me feel very comfortable and confident that he knew what he was doing. The job was done in a timely manner and he showed me how to operate all the equipment, his customer service are outstanding and I’m happy it was him who helped me. ????

By Tom B. on Feb 25, 2019

Martin Martinez?   Ohh hide your wallet.  Sketchy people Sketchy company.  Absolutely worst worst Customer service ever imaginable.

By Cedrick James on Feb 10, 2019

By Alfonso Anaya on Feb 08, 2019

went in was never greeted. clerk saw me and never came out to see what I needed.. left right away

By Lydwina Davis on Jan 30, 2019

Brandon always tries to upsell things you don’t need. Make sure you look things up yourself before going to him.

By Mel N on Jan 10, 2019

By kevin quarles on Jan 08, 2019

Check it out

By Preferred Improvements on Dec 22, 2018

By Mike Ryan on Dec 08, 2018

Great staff. Very knowledgeable and helpful.

By Anthony R. on Dec 01, 2018

Soooo I would encourage any and everyone  to avoid letting the Quality Auto Sound on 586 S Chambers Rd TOUCH OR INSTALL ANYTHING ON YOUR CAR THEY ARE BY FAR THE ABSOLUTELY WORST STORE IN THE BUSINESS. I went in for a simple Auto Start Install on November 17th 2018 today is December 1st and I still don't have my car back. They fried part of my computer to where My Brights don't work or my Stereo lights,Hazards,Turn Signals,Seatbelt alert continuously rings,interior lights don't work and my doors don't lock all only after their so called install.

By Brent Brown on Nov 17, 2018

Employees were arguing with each other

By Cliff Brown on Nov 12, 2018

Brandon is very unknowable of the job that is given to do. Management is very much accommodating but they need better qualified techs and front desk staff.

By Ben Scott on Oct 25, 2018

simply put, brought car in to get stereo installed on my wife and my car. Cost over $2000 for the both of them and Martin and Brandon did not own up to ANY damage done to our cars. Spoke with Mino who says he will let us view the video on the installation done to verify how our cars were damaged by this shop. Word of warning, buyer beware. Be very careful who you trust your beautiful car to......what a waste when dealing with dishonest people at the Chambers location

By lstaber 07 on Oct 21, 2018

Stuff works but sometimes I may press the wrong thing and break it but Pike the people there